Contact

Information:
We are not an internet store, and we do not receive payment over the internet.
Find the goods which interest you in the internet catalogue and order them by telephone during our normal office hours, it is best in the morning after 8:30 a.m.

If you have any questions which have not been answered in the manual, you are always welcome to call for an answer from our experts in solid fuel.

Please be patient, the telephone is sometimes very busy.
If you ask questions in an e-mail, you have to expect some waiting time before you receive an answer, however, we normally answer our e-mails within 24 hours.
If you miss an answer, the message may have been caught in a spam filter. Then please try to use the telephone during our office hours or the fax which is always switched on.

We can be reached on the telephone:
Monday - Friday:  8:30 a.m. - 17:00 p.m.

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